Contact

Send us the room dimensions and a photo of your electrical panel, and we will tell you what actually fits.

Email

[email protected]

We answer within one business day. A person reads every message.

What to include

The more of this you send, the more useful our answer will be:

  • the room dimensions, or the pad dimensions for an outdoor unit
  • ceiling height, and the width of the narrowest doorway on the delivery path
  • how many people will realistically use it at once
  • a photo of your electrical panel with the door open
  • whether the delivery address is reachable by a 53-foot trailer
  • your budget, if you have one, so we do not waste your time

Existing orders

Include your order number. For freight damage, attach photographs of the packaging and the damaged part, and contact us within 48 hours of delivery — see Shipping & Delivery.

Warranty claims

Send the order number, the serial number from the cabin label, photographs, and a description of the fault. We open the claim with the manufacturer on your behalf. See Warranty.

Business address

Pardesco LLC
Ohio, United States

We are an online retailer. We do not operate a showroom, so please email before visiting.